HandOfLuck Cookie Policy

At Hand of Luck, we believe your privacy matters. This Cookie Policy explains what cookies are, how we use them across our platform at handofluck777.com, and what choices you have regarding their use. By continuing to use our website after being presented with this notice, you consent to our use of cookies as described below. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files placed on your device — computer, tablet, or smartphone — when you visit a website. Here at HandOfLuck, we use cookies and similar tracking technologies to make our platform function correctly, to remember your preferences, and to improve your overall experience. Cookies help us recognise your device on return visits so you don't have to re-enter your details every time you log in.

Cookies can be either "session" cookies, which expire when you close your browser, or "persistent" cookies, which remain on your device for a set period or until you delete them. We use both types across our platform depending on the specific purpose they serve.

Types of Cookies We Use

At Hand of Luck Casino, we deploy several categories of cookies. Below is a breakdown of each type and its purpose:

Strictly Necessary Cookies

These cookies are essential for our website to operate. Without them, services you have specifically requested — such as HandOfLuck login functionality, session management, and fraud prevention — cannot be provided. You cannot opt out of these cookies as they are fundamental to delivering our core services.

• Enabling secure HandOfLuck casino login and maintaining your authenticated session
• Remembering items in your account activity queue
• Applying security measures and detecting suspicious behaviour
• Ensuring correct page rendering across devices

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors interact with our platform. At HandOfLuck, we rely on this data to identify which pages are most popular, where visitors spend their time, and where technical errors may occur. All data collected is aggregated and anonymised — it does not identify you personally.

• Tracking page load times and error reports
• Measuring how users navigate between our games, promotions, and support pages
• Analysing traffic sources and referral paths

Functional Cookies

Our Hand of Luck platform uses functional cookies to remember choices you make and personalise your experience accordingly. These might include your preferred language, currency setting (USD, EUR, RUB, or crypto), or display preferences. Without these cookies, some features of our site may not operate as intended.

• Storing your currency and language preferences
• Remembering whether you have dismissed notification banners
• Enabling personalised game recommendations based on your activity

Targeting and Advertising Cookies

We and our trusted third-party partners may use targeting cookies to deliver relevant promotional content and offers to you. At Hand of Luck Casino, we want our marketing communications — including details about our welcome bonus package, tournaments, and loyalty rewards — to be relevant to your interests rather than generic. These cookies track your browsing habits across websites to build a profile of your interests.

• Measuring the effectiveness of our advertising campaigns
• Limiting how frequently you see the same advertisement
• Delivering personalised promotional offers related to our bonus programmes
• Retargeting visitors who have previously browsed our platform

Third-Party Cookies

Our HandOfLuck platform integrates content and services from third parties, including game providers, payment processors, and analytics services. These third parties may set their own cookies on your device when you interact with their content on our site. We do not control third-party cookies and recommend reviewing the respective privacy policies of any third-party services you engage with through our platform.

Third-party providers whose services may result in cookies being placed on your device include, but are not limited to, game software studios, affiliate tracking partners, and customer support tools. Our Hand of Luck Casino customer support team can assist you if you have specific concerns — reach us via live chat available 24/7, by email at customercare@handofluck.email, or by phone at +44 1294 620788.

How Long Do Cookies Last?

The duration of cookies we place depends on their category. Session cookies are temporary and are automatically deleted when you close your browser. Persistent cookies remain on your device for a defined period — typically ranging from 30 days to 2 years — unless you delete them earlier through your browser settings. At HandOfLuck, we review our cookie retention periods regularly to ensure they remain proportionate to their purpose.

Managing and Withdrawing Cookie Consent

You have the right to manage, restrict, or withdraw your consent to non-essential cookies at any time. At Hand of Luck, we provide a cookie consent banner when you first visit our site, allowing you to accept or customise your preferences. You may also manage cookies directly through your browser settings.

Most browsers allow you to:

• View cookies stored on your device and delete them individually or in bulk
• Block third-party cookies from being set
• Block all cookies from specific websites
• Set your browser to notify you before a cookie is stored

Please note that restricting or disabling cookies — particularly strictly necessary ones — may affect the functionality of our platform. Features such as HandOfLuck login, session continuity, and certain game functions may not work correctly if essential cookies are blocked.

For guidance on managing cookies in your browser, refer to your browser's help documentation:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy & Security
• Safari: Preferences → Privacy
• Microsoft Edge: Settings → Cookies and Site Permissions

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, regulation, or our business practices. Here at Hand of Luck Casino, we will notify you of any significant changes by posting an updated version on this page. We recommend checking this page periodically to stay informed. Continued use of our platform following an update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies at HandOfLuck, or if you wish to exercise any of your data rights, please don't hesitate to get in touch with our team:

• Live Chat: Available 24/7 directly on our website
• Email: customercare@handofluck.email
• Phone: +44 1294 620788

Our Hand of Luck support team is always ready to assist you with any privacy-related concerns and will respond to your enquiry as promptly as possible.