About HandOfLuck Casino – Our Story

What We Stand For

At Hand of Luck Casino, we are more than just a gaming site. We are a community built on trust, transparency, and excitement. Our team works around the clock to ensure that every visit to our platform feels rewarding — not just financially, but in terms of entertainment, variety, and comfort. We pride ourselves on offering a safe and enjoyable environment where players from around the world can explore their favourite games without compromise.

Here at HandOfLuck, we understand that players come to us with different expectations. Some want the thrill of a big jackpot. Others prefer the social atmosphere of a live dealer table. Many simply enjoy spinning through a vast library of slots from their phone during a lunch break. Whatever brings you to us, we have something that fits your style.

Our Game Library – 6,000+ Titles and Counting

One of our greatest strengths is the sheer scale and diversity of what we offer. At Hand of Luck, we host over 6,000 games from more than 80 top-tier software providers, giving you access to one of the most comprehensive gaming libraries available online. Our collection spans every major genre, including:

• Classic and video slots
• Progressive jackpot games
• Live dealer casino tables
• Table games including blackjack, roulette, craps, and video poker
• Crash games and instant win titles
• Sportsbook and eSports / cybersport betting
• Lotteries and tournaments

Our HandOfLuck game library draws on titles from some of the most respected studios in the industry, including NetEnt, Play'n GO, Yggdrasil, Hacksaw Gaming, Nolimit City, Relax Gaming, Red Tiger, Push Gaming, Evoplay, Microgaming, and many more. For live casino fans, we work with providers such as Absolute Live Gaming, Salsa Technology, Live Vegas, Oriental Game, and Betora to deliver authentic dealer experiences directly to your screen.

We also feature accumulative jackpots and a dedicated Jackpots category, including our popular Book of Jackpots lottery with a prize pool of up to 10,000 EUR. At Hand of Luck Casino, we make sure that big-win opportunities are always within reach.

Bonuses and Promotions – Rewarding You From the Start

At HandOfLuck, we believe that every new player deserves a warm welcome. That's why our HandOfLuck bonus package is spread across multiple deposits, giving you more opportunities to boost your balance and explore what we have to offer.

Our maximum welcome bonus reaches up to 1,000 EUR, with up to 125 free spins across your first deposits. Beyond the welcome package, we at Hand of Luck Casino keep the excitement going with ongoing promotions, including 24-Hour Battle tournaments with a daily prize pool of 200 EUR, the Book of Jackpots lottery worth 10,000 EUR, leaderboard competitions, and our Loyalty Points programme that rewards you the more you play.

Banking – Fast, Flexible, and Secure

We at HandOfLuck know that managing your money should be simple and stress-free. That's why we support a wide range of deposit and withdrawal methods designed to give you maximum flexibility. You can fund your account and cash out your winnings using:

• Visa and Mastercard
• Cryptocurrencies: BTC, ETH, USDT and 10+ more
• E-wallets
• Phone / SMS payments

At Hand of Luck Casino, our withdrawal processing begins within 24 to 36 hours of your request. Crypto cashouts are typically completed within a few hours, while card and e-wallet withdrawals take 1 to 3 business days. We support transactions in USD, EUR, and RUB, as well as a growing range of cryptocurrencies — making us a flexible choice for players worldwide.

Our withdrawal limits are structured as follows: up to 2,000 USD/EUR per day, up to 10,000 USD/EUR per week, and up to 40,000 USD/EUR per month. We are committed to handling all cashout requests with care, security, and transparency.

Our Customer Support Team

We at HandOfLuck are here for you whenever you need us. Our customer support team is available 24 hours a day, 7 days a week, and you can reach us through multiple channels:

• Live Chat: Available 24/7 directly on the site
• Email: customercare@handofluck.email
• Phone: +44 1294 620788

Our team speaks English and is trained to assist you with everything from account questions and bonus queries to payment support and technical issues. At Hand of Luck Casino, no question is too small — we're always ready to help.